1. Reservation & Booking
- All bookings must be confirmed with valid guest details and advance payment.
- The hotel reserves the right to cancel unconfirmed or invalid bookings.
- Rates are subject to change without prior notice during peak seasons or special events.
2. Check-in & Check-out
- Check-in: 1:00 PM | Check-out: 10:30 AM
- Early check-in or late check-out is subject to availability
- A valid government ID is mandatory for all guests at the time of check-in (Aadhaar, Passport, Driving License).
3. Payment Terms
- Full payment must be settled at check-in or check-out depending on booking type.
- Additional charges such as meals, room service, laundry, extra bed, or damages must be cleared at check-out.
- Accepted payment modes: Cash / UPI / Credit & Debit Cards.
4. Cancellation & Refund
- Cancellations, if applicable, will follow the hotel’s cancellation policy mentioned at the time of booking.
- No-shows will be charged 100% of the booking amount.
- Refunds, if applicable, may take 7–10 business days to process.
5. Guest Conduct
- Guests must behave respectfully and responsibly within the property.
- Loud music, disruptive behaviour, or illegal activities are strictly prohibited.
- Management may request guests to vacate the property without refund in case of misconduct.
6. Property Care & Damage
- Guests are responsible for maintaining the condition of the room and hotel property.
- Any loss, damage, or breakage will be chargeable as per hotel’s discretion.
- Removing hotel items (towels, decor, linens, etc.) is strictly prohibited.
7. Visitors Policy
- Visitors are allowed in the common/lobby areas only.
- Entry of visitors into guest rooms is restricted unless approved by management.
8. Smoking, Alcohol & Drugs
- Smoking is prohibited in all indoor areas and guest rooms; a penalty applies for violations.
- Alcohol consumption is allowed only inside the room.
- The use of illegal drugs or substances is strictly forbidden.
9. Safety & Security
- Guests must take care of their personal belongings.
- The hotel is not responsible for loss of valuables left unattended.
- CCTV surveillance is active in common areas for safety.
10. Pet Policy
11. Force Majeure
- The hotel is not responsible for delays, interruptions, or failures caused by natural disasters, government restrictions, or circumstances beyond its control.
12. Liability Disclaimer
- Le Fort Jaipur is not liable for injuries, accidents, or losses that occur due to guest negligence or misuse of facilities.
- Use of hotel amenities is at the guest’s own risk.
13. Website & Online Booking Terms
- All information displayed on the website is for guidance; errors and omissions may occur.
- By confirming a booking, guests agree to the hotel’s policies and terms.
14. Rights of Admission Reserved
- The management reserves the right to refuse service or admission to any guest who violates hotel rules or fails to comply with policies.
