1. Check-in & Identification
- Standard check-in begins at 1:00 PM; early check-in depends on availability.
- All guests must present valid government ID at the time of arrival.
- Guests under 18 must be accompanied by an adult.
2. Check-out Rules
- Check-out time is 10:30 AM; late check-out is subject to extra fees.
- Please return room keys/cards to reception before leaving.
3. Room Occupancy
- Each room has a fixed maximum occupancy as per category.
- Extra guests or visitors staying overnight will incur additional charges.
- Unregistered guests are not permitted to stay.
4. Cleanliness & Housekeeping
- Daily housekeeping is available upon request.
- Please place “Make My Room / Do Not Disturb” tags outside your door accordingly.
- Stains on linens or misuse of property items may be chargeable.
5. Electric Appliances & Safety
- Do not iron clothes on the bed—use the ironing board provided (if applicable).
- Please switch off lights, fans, and AC when leaving the room.
- Using personal heating/cooking appliances is strictly prohibited.
6. Food & Beverage Guidelines
- Outside food deliveries may be restricted during certain hours.
- Please avoid eating heavily coloured foods on the bedding to prevent stains.
- Alcohol must be consumed responsibly inside your room only.
7. Noise & Behaviour
- Maintain a peaceful environment for all guests.
- Avoid loud conversations, music, or disturbances in corridors.
- Parties or gatherings inside rooms are not allowed.
8. Security & Personal Belongings
- Ensure your door is locked at all times.
- Do not leave valuables unattended; use lockers if provided.
- The hotel is not responsible for loss or theft of guests’ personal items.
9. Damage & Repairs
- Any breakage, damage, or malfunction must be reported immediately.
- Repair or replacement charges may apply for damaged items.
- Writing on walls, furniture, or linens is strictly prohibited.
10. Linen, Towels & Amenities
- Complimentary toiletries are replenished upon request.
- Towels are meant for personal use only, not for cleaning shoes or makeup.
- Removing hotel property (towels, pillows, decor items) is not allowed.
11. Smoking & Odour
- Smoking inside rooms is not permitted; a fine may apply.
- Kindly avoid activities that cause strong odour inside the room (smoking, incense sticks, etc.).
12. Visitors
- Visitors are allowed only during designated timings in common areas.
- Entry of visitors to rooms requires prior approval from management.
13. Pets
14. Emergency Procedures
- In case of fire or emergency, follow the evacuation plan displayed in the room.
- Contact the reception immediately for any assistance.
15. Environmental Care
- Kindly use water, electricity, and amenities responsibly.
- Towels can be reused to support eco-friendly operations.
16. Lost & Found
- Found items are kept safely for a limited period.
- Perishable items will be disposed of immediately.
